I work from my home studio in San Francisco. My family and I have been sheltering in place, in compliance with the City of San Francisco and State of California health orders since March 17, the earliest "stay at home" orders in the US.
I'd like to share how I am working during the COVID-19 pandemic:
Inequality is the most pernicious pre-existing condition for being hurt by COVID-19. In a business sense, this means part-time workers whose hours are cut, freelancers and contractors whose gigs have been postponed or canceled, people with low and limited incomes, and particularly people who are Black, Indigenous or People of Color. I have thought about each person who contributes to my business health and success, from independent contractor to Patreon artists and am working to keep steady the income that goes from me to the most vulnerable of them. This happens even when work can't, and it means I'm continuing all existing collaborations on schedule.
I have often said that you can feel good about what you buy from Little Skein. I am steadfast in this commitment. Your orders (and dollars) go, first, to the most vulnerable people in my circle.
Little Skein has always been primarily an online shop. In terms of regular making and shipping, I am still doing what I have always been doing: creating in my home studio, connecting with you via newsletter, Instagram and Ravelry, and shipping to your home. I am working solo at the moment, so everything is a bit slower than usual, but I am keeping regular (although somewhat reduced) working hours, Monday through Friday. The slightly reduced hours (and being flexible about them) is how I'm keeping myself safe and well, as it gives me time to tend to my family and to tend to myself when anxiety runs too high.
I ship from my well-outfitted "shipping garage." No one in our household has been showing any signs of COVID-19. We take temperatures every few days and should anything change, I will immediately halt making and shipping. I take universal precautions while making and shipping including thorough hand washing many times a day and disinfecting surfaces. The CDC and WHO advises that mail and packages are safe, and the time in transit should further provide a safety buffer for you.
I am currently taking packages to our local post office once a week on Mondays, so depending on the day you order, it could take a few days from the time I package your order to when it gets into the mail system. I am trying to reduce my contact with other people and a once a week mail visit feels like the right balance. Thank you for understanding.
I often talk about fair pay for makers. It is fiercely important to me that art and making is valued and compensated. Nonetheless, during this time of global crisis, it also feels important to do what I can to share the economic burden we all feel. Rather than reduce prices or have a sale, I am offering free US and $10 global shipping on all orders. This represents a 7 to 10% revenue reduction for me. (If your personal income hasn't changed, you can always add a few dollars to my Community Yarn Fund to balance things out, if you like.) When the COVID-19 situation stabilizes, I'll go back to regular shipping rates.
I often talk about how Little Skein is both a business and a community. I am grateful for each and every one of you and for all the ways you support me and others in our circle. From your likes and shares on an Instagram post, to kind comments and emails, from our Ravelry group members to those of you who are able to order right now, thank you. Stay safe, be well, and be kind.